Response options: Break off, Legal skip, I am not interested in any issues, Interviewer error, Refuse to answer, Don't know, Not informed, More or less informed, Informed
Response options: Break off, Legal skip, I haven't used this service, I haven't heard of this service, Interviewer error, Refuse to answer, I have used this service but it's difficult for me to assess, Satisfied, Rather satisfied than dissatisfied, Rather dissatisfied than satisfied, Dissatisfied
Response options: Break off, Legal skip, Still waiting for the decision, Interviewer error, Refuse to answer, Fully satisfied, Partially satisfied, Didn't satisfy, issue was in competence of municipality, Didn't satisfy, issue was not in competence of municipality
Response options: Break off, Legal skip, Interviewer error, Refuse to answer, Don't know, Retired and not working, Student and not working, Housewife and not working, Unemployed, Employed, Selfemployed, Unable to work, Other
Response options: Break off, Legal skip, Interviewer error, Refuse to answer, Don't know, Everyday, At least once a week, At least once a month, Less often, Never, I don't know what the Internet is
Response options: Break off, Legal skip, They have not reacted at all, Interviewer error, Refuse to answer, Don't know, From 1 to 10 days, From 11 days to month, From 1 to 6 months, From 6 months to year, More than a year