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- ISO 9001 sets out the criteria for a quality management system and is the only standard in the family that can be certified to (although this is not a requirement). It can be used by any organization, large or small, regardless of its field of activity. In fact, there are over one million companies and organizations in over 170 countries certified to ISO 9001. This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. These principles are explained in more detail in ISO’s quality management principles. Using ISO 9001 helps ensure that customers get consistent, good-quality products and services, which in turn brings many business benefits.
- Almost no public opinion research has been conducted to date on the general topic of contaminated sites at a national level. The purpose of this research is to measure Canadian public opinion on the issue of contaminated sites to provide a baseline from which future studies can be conducted to measure changes in opinions in response to government communications initiatives.
- Environment Canada has identified a need for sound information on current youth opinion pertaining to climate change in order to direct policy and communications efforts. In light of this need, Ipsos-Reid was commissioned to conduct opinion research among young Canadians (from 16 to 25 years of age) to establish a baseline measurement of their awareness, receptivity and behaviour on issues related to climate change.
- Environment Canada’s Air Quality Forecast Program (AQFP) provides air quality forecasts to 75% of Canadians. The program works as a partnership between Environment Canada and the provinces. These forecasts are a one to two day prediction of air quality conditions. Air quality is expressed using an Air Quality Index (AQI), which provides information on the adverse effects of the more common air pollutants. TNS Canadian Facts was contracted by Environment Canada to conduct a survey which was designed to gauge attitudes and awareness of the AQFP, communication issues surrounding the program, and other general issues of relevance to the program
- The Millennium Poll on Corporate Social Responsibility 1999 is a survey of global public opinion on the role of companies in society. This survey is based on the the results of face-to-face or telephone surveys with representative samples of about 1,000 citizens in each of 23 countries on six continents at varying stages of development.
- Environics Corporate Social Responsibility Monitor 2002 is a survey of global public opinion on the role of companies in society. This survey is based on the the results of face-to-face or telephone surveys with representative samples of about 1,000 citizens in each of 25 countries on six continents at varying stages of development. The survey was fielded after September 11 in each country. Media focus on the Enron Corp. did not begin until the survey was completed in the USA.