Privacy Policy

Effective Date: Dec 6, 2025
Entity: VoxDash Inc., federally incorporated in Ontario, Canada
Jurisdiction: Ontario and Canada

Hello and welcome. We value your time and your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have when you use VoxDash.

VoxDash respects your privacy. Uploading content to VoxDash does not transfer ownership; data providers retain rights to their uploaded datasets. We collect certain diagnostic data to keep VoxDash secure, up to date, and performing as expected.

This Privacy Policy covers the collection and use of information for www.VoxDash.com ("this Site", "Site", or "we"). This Site is owned by VoxDash Inc. Please read our privacy policy carefully to understand how VoxDash collects and uses Personally Identifiable Information (PII) in connection with its services. By using this Site, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy describes in plain language our practices and is available to the public at all times at www.VoxDash.com/privacy

What personal information do we collect from visitors to our website?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or other details to enhance your experience. We collect information from you when you place an order, subscribe to a newsletter, fill out a form, or enter information on our site. We may also ask you to provide additional information in connection with your request, such as your location and industry, your preferred communication method, and other details.

We may automatically receive information when you visit our Site. This includes information about your Internet Protocol (IP) address, browser information, information collected through cookies, pixel tags, and other technologies, the date and time of your visit, and the web page you visited immediately prior to visiting this Site. In addition, certain information is collected through most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system version, and type and version of Internet browser.

We also collect information about static and video media viewed on this Site, such as the type and name of the content and the time spent viewing.

We may collect and process some or all of the following categories of personal data, depending on your use of the Site:

A. Account Information
Name, organization, email address, phone number, and login credentials when you register or contact us.

B. Transaction and Payment Data
Purchase records and billing history. As of this policy date, Payment card data is processed securely by Stripe; VoxDash does not store card details.

C. Usage and Diagnostic Data
IP address, browser type, operating system, device identifiers, referring URLs, date and time of visits, and interaction data (pages viewed, session length, downloads).

D. Cookies and Analytics Data
We use cookies and similar technologies for authentication, site performance, analytics, and preference storage.
You can manage your cookie preferences in your browser or via our cookie consent banner.

E. Third-Party Sources
We may receive contact information and organizational details from publicly available sources or trusted partners. We treat this information in accordance with this Privacy Policy when it relates to an identified or identifiable individual.

F. Content Data
Any data files, text, or media you upload, create, or share within VoxDash services (datasets, questions, profiles, or projects).

G. Communication Data
Information you provide through contact forms, support requests, or email correspondence.

How do we use your information?

The purposes for which VoxDash collects and uses personal information are described in this section. We may use and disclose this information in accordance with laws that apply to VoxDash’s operations. Where applicable, VoxDash processes personal information in accordance with lawful bases recognized under relevant data-protection laws, such as those of the European Union, the United Kingdom, and Switzerland, for example, when processing is necessary to perform a contract, to comply with legal obligations, to pursue legitimate interests, or based on user consent where required. VoxDash relies primarily on legitimate interests and contract performance as lawful bases for processing account and operational data.

We may use the information you voluntarily provide us:

To respond to your inquiries and fulfill your requests,
To personalize users' experience and to allow us to deliver the type of content and product offerings in which you are most interested,
To send you important information regarding the Site, changes to our terms, conditions, and policies, and/or other administrative information,
To improve our website in order to better serve you,
To allow us to better serve you in responding to your customer service requests,
To administer a contest, promotion, survey, or other site feature,
To send you commercial communications that we believe may be of interest to you,
To send periodic emails regarding your order or other products and services,
To operate, maintain, and improve our Services and related offerings, including for analytics, research, and development of new features, consistent with our Terms of Service,
For our business purposes, such as data analysis, audits, developing new products, enhancing our Site, improving our services, identifying usage trends, and determining the effectiveness of our communications.

In addition, we use IP Addresses for purposes such as calculating Site usage levels, helping diagnose server problems, and administering the Site. We may also use and disclose IP Addresses for certain operational and security purposes for which we use and disclose personal information. Please note that we consider and treat IP addresses, server log files, and related information as non-personal information, unless we are required to do otherwise under the applicable law. We may also use aggregated or de-identified information for analytics, research, and to enhance the performance and reliability of our Services. Such information does not identify individuals or organizations and is treated as non-personal information.

Furthermore, pixel tags, web beacons, clear GIFs, or other similar technologies may be used in connection with some Site pages and HTML-formatted email messages to, among other things, track the actions of Site users and email recipients, measure the success of our communications, compile statistics about Site usage and response rates, and gauge the age ranges of the audience which viewed the videos on this Site.

Cookies

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enable the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process your choices. They are also used to help us understand your preferences based on your previous or current site activity, enabling us to provide you with improved services. We also use cookies to help us compile aggregate data on site traffic and user interactions to understand usage patterns and improve our services.

Both session and persistent cookies may be used in connection with the Site. These cookies are used for security purposes, to facilitate navigation, to display information more effectively, to better serve you with more tailored information, and for online tracking.

We use Google Analytics and similar tools to help us analyze how visitors use the Site. Among other things, these tools use cookies to collect information about the number of visitors to the Site, the webpage that referred visitors to the Site, and the pages that visitors view within the Site. Google Analytics and similar tools use persistent cookies, which remain on your computer after you close your browser.

Third-party cookies and similar technologies may also be used by our analytics or service providers when they perform services on our behalf. These third parties may collect information about your use of the Site over time and across different websites. Their cookies and tracking technologies are governed by their own privacy policies, not this Privacy Policy.

You can choose to have your computer warn you each time a cookie is sent, or turn off all cookies. You do this through your browser's settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

Some browsers include a “Do Not Track” (DNT) setting that signals to websites that you do not wish to be tracked. Our Site does not respond to DNT signals or similar mechanisms, and we do not currently participate in any Do Not Track frameworks that would require us to change our practices in response to such signals.

How and when do we share your information?

We may disclose your information:

To affiliated entities under common ownership or control that support VoxDash operations, subject to confidentiality and data-protection safeguards where applicable,
To our third-party service providers (for general information about key service providers, please visit www.voxdash.com/subprocessors) who provide services such as website hosting, data analysis, infrastructure provision, IT services, customer service, email delivery services, auditing services, and other similar services to enable them to provide services,
To identify you to anyone to whom you send messages through the Site,
By you, on message boards, chat, profile pages, blogs, and other services to which you are able to post information and materials if such interactive areas are available. Please note that any information you post or disclose through these services will become public information, and may be available to visitors to the Site and to the general public. VoxDash has no obligation to remove, edit, or monitor such public postings, and is not responsible for how third parties use information you choose to make public. We urge you to be very careful before disclosing your personal information or any other information on the Site.
To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings),
As required or permitted by law, including to protect our rights, comply with legal obligations, or prevent misuse or harm, and as we believe to be necessary or appropriate: (a) under applicable law (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

Aggregated and De-Identified Data. We may share aggregated or de-identified information that does not identify individuals or organizations with third parties for analytics, research, reporting, or general business purposes. This information does not identify you personally and is treated as non-personal information.

Third-party websites

This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any site to which this Site contains a link. The inclusion of a link on the Site does not imply endorsement of the linked site by us or by our affiliates. If you choose to visit, register with, or submit personal information to any third-party websites or services, your information is governed by their privacy policies and terms, not by this Privacy Policy.

Where a third-party service provider collects personal information directly from you (for example, through an embedded form, widget, payment page, or analytics tag), that collection and use are governed by the provider’s own privacy policy, not this Privacy Policy. We encourage you to review the privacy policies of any third-party services you interact with.

Security

We use reasonable organizational, technical, and administrative measures to protect personal information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you may have with us has been compromised), please notify us immediately by contacting us in accordance with the Contacting Us section below.

Your choices

If you no longer want to receive electronic newsletters, marketing communications, and other communications related to other products or services offered by us, you can click on the "unsubscribe" link available in each email or contact us and request to be removed from our email marketing database.

We may not be able to remove your personal information from the systems of our affiliates or trusted service providers that have already received it for operational or administrative purposes. In such cases, those entities remain subject to confidentiality and data-protection obligations consistent with this Privacy Policy. You may request correction of your information at any time. If you would like to review, correct, update, suppress, or otherwise limit our use of your personal information that has been previously provided to us, you may contact us.

We aim to respond to your request(s) and respond as soon as reasonably practical. Please note that if you opt out as described above, we will not be able to remove your personal information from the databases of our affiliates or third-party processors with which we have already shared it. Please also note that if you do opt out of receiving marketing-related messages from us, we may still send you important administrative messages as part of your ongoing use of our products or services.

Your consent may be express or implied, depending on the sensitivity of the information and how it is collected. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us. Withdrawal of consent will not affect processing already performed based on valid consent prior to withdrawal.

Individuals located in the European Union or the United Kingdom also have the right to access, rectify, erase, restrict, or object to the processing of their personal data, the right to data portability, and the right to lodge a complaint with their local data protection authority.

Public vs. Private Data Projects

VoxDash allows users to publish data publicly or keep their data private. When data is marked as public, it may be indexed by search engines and accessed by third parties. When data is marked as private, access is restricted based on user permissions. Users are solely responsible for ensuring they have the necessary rights to make uploaded data public or share it within private projects.

Access and Activity Information

When you view, download, or interact with datasets, files, profiles, or Marketplace Data on VoxDash, we collect information about that activity (“Access Information”). This helps us operate the platform, maintain security, and provide data providers with insight into how their content is used.

Access Information may include:

· Your account information or a temporary session ID

· The date and time you viewed or downloaded content

· Identifiers or names of the items you interacted with

· Device and technical details such as IP address, general location, and browser type

· How you arrived at VoxDash and how you navigate through the Services

· Interaction information, such as whether you viewed, downloaded, or exported content

Some content requires permission from the data provider. If you submit an access request or choose to answer provider-defined questions, we collect the information you provide and share it with the provider so they can decide whether to grant access.

Data providers see Access Information only for their own content and may download and retain that information for their own records, compliance needs, or institutional reporting. VoxDash does not sell this information or share it with unrelated third parties for their independent use.

Data retention

VoxDash retains personal information, including Access Data, for as long as reasonably necessary to operate and improve the Services, maintain security, enforce provider-defined access conditions, support audits and compliance requirements, and meet legal, contractual, or regulatory obligations. Retention periods may vary depending on the nature of the information and the purposes for which it is processed, unless a longer period is required or permitted by law. Once Access Data is exported by a data provider or Vendor, it is controlled by that provider and no longer governed by VoxDash’s retention practices.

Children

The Site is not intended for children under the age of eighteen (18), and we request that children not provide personal information through the Site. If we become aware that we have collected personal information from a child under the age of 18, we will delete that information from our records. This Site is intended for use by individuals over the age of 18 in professional or academic settings.

Cross-border transfer of information

Your personal information may be stored and processed in any country, and by using our Site, you consent to the transfer of information to countries outside of your country of residence. When personal data is transferred outside the European Economic Area, the United Kingdom, or Switzerland, VoxDash relies on legally recognized mechanisms for such transfers. These include Canada’s adequacy determination under the GDPR and the Swiss Federal Act on Data Protection, and, where applicable, Standard Contractual Clauses or comparable safeguards implemented by our service providers.

Sensitive information

We ask that you not send us, and you not disclose to us, any sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background, trade union membership, etc.) on or through the Site or otherwise.

Updates to our privacy policy

We may change this Privacy Policy. Any changes will become effective when we post the revised Privacy Policy on the Site. Your use of the Site following these changes means that you accept the revised Privacy Policy.

Contacting us

VoxDash has appointed a Privacy Officer responsible for overseeing compliance with this Privacy Policy and with PIPEDA. VoxDash may designate an EU/UK representative if required under Article 27 of the GDPR. If you have any questions about this Privacy Policy or to reach the Privacy Officer, please contact us:

Email: [email protected]
Website: www.VoxDash.com/contact

Please note that online communications are not always secure; so please do not include sensitive information in your inquiry to us.

If you have any concerns or complaints regarding how VoxDash handles your personal information, please contact our Privacy Officer. If your concern remains unresolved, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca