Effective Date: October 24, 2025
VoxDash engages a limited number of trusted third-party service providers (“sub-processors”) to support the operation, delivery, and improvement of the VoxDash platform and related services.
Each sub-processor is carefully reviewed for technical and organizational measures consistent with VoxDash’s privacy and security standards.
All data processing by these providers is governed by written agreements that include appropriate data-protection and confidentiality obligations consistent with applicable laws, including the GDPR and PIPEDA.
Infrastructure & Hosting
| Provider | Purpose | Location(s) | Data |
| Microsoft Azure | Primary cloud hosting, databases, storage, and backups for VoxDash | Canada / United States | User accounts, uploaded datasets, metadata, logs |
| Cloudflare Inc. | Content Delivery Network (CDN), caching, and web application protection | Global (EU / US / CA) | IP addresses, HTTP requests, and related metadata necessary for content delivery |
Communications (Email / SMS / Support)
| Provider | Purpose | Location(s) | Data |
| Twilio Inc. | Transactional email and SMS delivery for VoxDash account notifications and system messages | United States | Email addresses, phone numbers, message metadata |
| Microsoft Office 365 (Outlook) | Email correspondence and limited file storage for customer-support interactions | Canada / United States | Contact details and attachments submitted via support |
Payments & Billing
| Provider | Purpose | Location(s) | Data |
| Stripe Payments Europe / Stripe Inc. | Subscription billing and payment processing | Ireland / United States | Billing identifiers and contact details (no card numbers stored by VoxDash) |
Artificial Intelligence & Language Processing
| Provider | Purpose | Location(s) | Data |
| OpenAI LLC | AI processing for text-based analytics, sentiment detection, translation, syntax correction, and related natural-language functions | United States | Text prompts, metadata, and temporary outputs required for processing; VoxDash uses the OpenAI API, which excludes customer content from model training |
Updates to This List
VoxDash will update this page after adding or replacing any sub-processor. The information here is accurate as of this policy date. All sub-processors are subject to privacy, confidentiality, and security obligations consistent with applicable data-protection laws.
Questions?
For additional information about our sub-processors, please contact us.
(Informational overview. The VoxDash Terms of Service remain the binding document. This text may be updated.)